Zubia P & B | Consolidation

Build a strong relationship with your customers to improve repurchase and referral rates and increase the average spending and customer lifetime value.

ESPAÑOL / PORTUGUESSE

Zubia P & B Zubia P & B

04

Consolidation

Build a strong relationship with your customers to improve repurchase and referral rates and increase the average spending and customer lifetime value.

Listen to your employees and improve their level of relationship with the organization.



Partnerships

Zubia P & B

Zubia P & B
  • Design and implementation of Voice of the Customer program (VoC)
  • Design and implementation of Voice of the Employee program (VoE)
  • Linking campaigns through content.

Partnerships

Zubia P & B

X

Zubia P & B
Zubia P & B

Qualtrics offers organizations complete control over their customer experience programs through surveys that reveal useful information to get action on several fronts:

  • Customer experience: contributes to increase brand loyalty by allowing the company to act on the data collected to improve that experience.
  • Employee information: allow to identify the factors of commitment and employee satisfaction to generate positive interactions with customers.
  • Market research: help to understanding the market in depth, allowing to offer services that exceed customer expectations.

Learn more here

Previous

Home