Zubia P & B | Consolidation

Build a strong relationship with your customers to improve repurchase and referral rates and increase the average spending and customer lifetime value.

ESPAÑOL

Zubia P & B Zubia P & B

04

Consolidation

Build a strong relationship with your customers to improve repurchase and referral rates and increase the average spending and customer lifetime value.

Listen to your employees and improve their level of relationship with the organization.



Partnerships

Zubia P & B

Zubia P & B
  • Design and implementation of Voice of the Customer program (VoC)
  • Design and implementation of Voice of the Employee program (VoE)
  • Linking campaigns through content.

Partnerships

Zubia P & B

X

Zubia P & B
Zubia P & B

Designs and offers software to manage the entire customer experience: design surveys and reveal ideas for action

  • Customer experience: Generate greater brand loyalty by asking about your customers' experience and taking action based on their comments. Include your operational data to bring clarity and context to the points of view.
  • Employee information: Happy employees generate satisfied customers. Identify the factors of commitment and employee satisfaction to generate positive interactions with customers.
  • Market research: Understand your market deeply and offer services that exceed customer expectations.

Learn more here

Previous

Home